Delivery Information

At EM Parts, we're committed to ensuring a smooth and efficient delivery process for our valued customers. Our goal is to deliver your selected and required car parts to your doorstep in a timely manner while providing you with all the necessary information to track and receive your order.

  1. Shipping Methods

We offer a range of shipping options to accommodate your preferences and delivery needs:

  • Standard Shipping: Our standard shipping option provides reliable delivery within (2 to 4) business days. This method is ideal for customers seeking cost-effective and timely delivery.
  1. Processing Time

Once you've placed your order, our team initiates the processing stage. Processing includes order verification, quality checks, packaging, and coordination with our suppliers. Processing typically takes [2 to 4] business days before your order is ready for shipment.

  1. Tracking Your Order

As soon as your order is shipped, we'll provide you with a tracking number via email. This tracking number enables you to monitor the status of your package as it makes its way to your doorstep. You can use the tracking number on our website or through our shipping partner's platform to get real-time updates on your delivery's progress.

  1. Estimated Delivery Times

The estimated delivery time for your order depends on the shipping method you've chosen and your location. Please note that delivery times may vary due to factors such as customs clearance, local holidays, and unforeseen delays caused by external circumstances.

  • Standard Shipping: [2 to 4] business days
  1. Shipping Costs

Shipping costs are calculated based on your chosen shipping method, delivery location, and the size and weight of your order. You'll be provided with the shipping cost during the checkout process, allowing you to make an informed decision.

  1. International Shipping

We're pleased to offer international shipping. Please be aware that international shipments may be subject to customs duties, taxes, and fees imposed by your country's customs department. These charges are the responsibility of the recipient.

  1. Order Updates and Communication

Throughout the delivery process, we'll keep you informed via email about the status of your order, including confirmation, shipping, and delivery notifications. If you have any questions or concerns about your delivery, please don't hesitate to reach out to our customer support team.

  1. Contact Us

If you have any queries regarding your delivery, shipping options, or any other aspect of your order, please feel free to contact our customer support team at sales@emparts.co.uk or +44 116 262 8060. We're here to assist you and ensure your shopping experience with EM Parts is a pleasant one.

Thank you for choosing EM Parts for your home decor needs. We're excited to bring beauty and elegance to your living spaces!