Privacy Policy

This Privacy Policy outlines how East Midlands Parts ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website and interact with our services. We are committed to protecting your privacy and ensuring the security of your information. By accessing and using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

1.1. Personal Information: When you make a purchase, register an account, or contact us, we may collect personal information such as your name, email address, shipping address, and payment details.

1.2. Automatically Collected Information: We may collect certain information automatically, including your IP address, browser type, device type, and browsing behaviour on our website.

1.3. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, analyse usage patterns, and personalize content and advertising.

  1. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfil your orders, provide shipping notifications, and manage returns and exchanges.

2.2. Customer Support: We may use your information to respond to your inquiries, address your concerns, and provide customer support.

2.3. Personalization: We use the information collected to personalize your experience on our website and tailor product recommendations based on your preferences.

2.4. Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, and news. You can opt out of these communications at any time.

2.5. Analytics: We use collected data to analyse website usage trends, track the effectiveness of marketing campaigns, and improve our services.

  1. How We Share Your Information

3.1. We may share your personal information with third-party service providers who assist us in fulfilling orders, processing payments, providing customer support, and analysing website usage.

3.2. We may share your information to comply with legal obligations, respond to law enforcement requests, or protect our rights, privacy, safety, or property.

3.3. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

  1. Data Security

4.1. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2. While we strive to protect your information, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

  1. Your Choices

5.1. You have the right to access, correct, or delete your personal information. You can update your account information or contact us to make these changes.

5.2. You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the emails or contacting us directly.

  1. Children's Privacy

6.1. Our website is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18.

  1. Changes to This Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes.

  1. Contact Us

8.1. If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our Privacy Team at

Last updated: 24/08/2023

East Midlands Part.